Operations

How eGift cards work

Sell eGift cards at your venue.

Customers can purchase eGift cards directly from your venue’s Teebly booking site. Customers can choose a preset amount or enter a custom value, optionally add a gift message and choose to send the eGift card immediately or schedule delivery up to 60 days in advance. Customers can redeem venue eGift cards towards bookings at your venue.

eGift card options

FeatureHow it works
Preset amountsCustomers can choose from preset gift card amounts.
Custom valueCustomers can enter their own gift card amount.
Gift messageCustomers can add a personalized gift message.
Immediate deliveryCustomers can send gift cards right away.
Scheduled deliveryCustomers can schedule gift cards up to 60 days in advance.

Managing eGift cards

Venues can manage eGift cards directly in their Teebly dashboard, including viewing card details, transferring balances and cancelling or voiding cards.

FeatureHow it works
View detailsView individual eGift card details, including balance, recipients and senders.
Transfer balanceTransfer an eGift card balance to another card if a customer has lost access to their email, when the card has been sent to the incorrect email or otherwise.
Cancel or voidCancel or void an eGift card to manage balances as needed.

Issuing eGift cards

Venues can issue complimentary eGift cards directly from their Teebly dashboard. These cards are useful for competition prizes, customer appreciation, local partnerships and resolving customer service issues. Venue-issued eGift cards do not incur credit card processing fees.

OptionHow it works
Gift card valueChoose a preset amount or enter a custom value.
Recipient detailsEnter the recipient’s name and email address.
Sender nameAdd a sender name or business sign-off.
Personal messageInclude an optional message for the recipient.
Delivery timingSend immediately or schedule delivery for a specific date and time, up to 60 days ahead.
Expiration dateOptionally set an expiration date for complimentary or promotional cards.

FAQ

Customers can purchase eGift cards through the venue’s Teebly booking site.

Yes. Customers can send eGift cards immediately or schedule delivery up to 60 days in advance. When scheduling, customers can also choose their preferred time of day.

Customers can redeem eGift cards towards bookings. eGift cards purchased from a certain venue are redeemable only at that venue.

Yes. Venues can issue complimentary or promotional eGift cards from their Teebly dashboard, choose the value and personalize the message. Venues can send eGift cards immediately or schedule them for later.

No. Complimentary eGift cards issued through the Teebly dashboard do not incur credit card processing fees.

Yes. Venues can view eGift card details, transfer balances and void cards through their Teebly dashboard.

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