Frequently asked questions

Indoor golf booking software is a digital platform that manages online bookings, payments, bays and customer accounts. It can also support memberships, gift cards, door access, bay automation and reporting.

Indoor golf booking software features include online payments, flexible pricing, customer management, memberships, eGift cards, access control, bay automation and digital waivers.

Generic appointment software isn't recommended for indoor golf venues because it often lacks individual bay schedules and pricing, membership, door-access integrations, bay automation and other indoor golf-specific features.

Payment processing is charged separately. Platforms often integrate with third-party payment processors like Square or Stripe that charge payment processing fees. Teebly streamlines payment processing setup during onboarding – no need to sign up for a third-party payment processor or follow complex setup guides.

Teebly doesn't require a long-term commitment and doesn't charge a setup fee. Venues can cancel at any time.

A standard 3% + $0.30 online payment processing fee applies to bookings and eGift card sales processed on Teebly.

Yes, venues commonly price bays differently. Larger or more premium bays with higher-end launch monitors are often priced higher. Teebly lets venues configure pricing by bay, time of day and day of the week.

Yes, venues can set peak and off-peak pricing to capitalize on heightened demand. Venues often increase prices on weekends and weekday evenings. Venues can adjust prices by day and time for individual bays.

Indoor golf booking software connects bookings, payments, door access and simulator bays so customers can book and access the venue autonomously. Venues can configure automation in a few clicks using Teebly Bay Tools to automate bay access without smart plugs or third-party subscriptions.

Venues can integrate supported door-access hardware so customers can access the building without staff. Once a golfer books on Teebly, they receive an email confirmation with booking and door access details. Once the golfer arrives, they can unlock the door using their email confirmation or on the Teebly app for iOS and Android.

Venues can automatically unlock bays when a booking starts and lock them when the session ends using Teebly Bay Tools. Bay Tools works without traditional smart plug automation, extending the life of high-end projectors.

Teebly Bay Tools automates bays and improves guest experiences. On Windows computers, Bay Tools automates simulator bays and prompts users to extend their round. On bay iPads, Bay Tools displays current booking details and relevant bay documentation. Venues can customize iPad bay documentation in their Teebly dashboard.

Venues can opt to receive email alerts if any door hardware, simulator computers or bay iPads go offline. Hardware usually goes offline from a power loss or a WiFi outage. Hardware alerts help venue operators act proactively before customers experience technical issues.

Yes, the Teebly booking portal features the venue’s name and logo. EGift cards and associated emails are also branded with the venue’s name and logo.

Once venues are ready to accept bookings on Teebly, they become bookable directly on a marketplace of local golfers looking for their next indoor golf experience. This includes capturing direct traffic from search engines to the venue’s Teebly listing page.

Yes, customers must accept the venue’s terms and waiver before they can book. Venues can update their terms and waivers in their Teebly dashboard at any time.

Yes, customers can purchase eGift cards directly from the venue’s Teebly booking portal. Customers can choose an amount, write a gift message and choose to send it immediately or schedule it to send up to 30 days in advance. Recipients can redeem the eGift card on bookings.

Venues receive payouts weekly to their linked bank account. Payout breakdowns are available in the Teebly dashboard.

Operators can create their Teebly account and set up their venue without scheduling a demo. You can complete payment setup, configure bays and availability and connect any automation in minutes.

Yes. Teebly lets operators manage multiple indoor golf venues from one dashboard, with venue-specific bookings, settings and staff access.

Yes. Teebly lets venue admins invite staff members with their own accounts and assign Admin, Manager or Staff roles. Admins can update permissions or remove access at any time.