The Oaks Grille

The atmosphere was amazing! Marissa and Rob were playing and sounded fantastic. However, the manager’s incessant screaming across the bar telling them to be quiet was a major letdown. What’s the point of hiring a band to entertain your patrons if you don’t want them to enjoy it? And the service? Oh, where do I even begin? It was absolutely terrible, and the food was mediocre at best. The bartender’s attitude was abysmal. At least pretend to care about your job, dude. Come on! I’d definitely come back to see Marissa and Rob again, but I won’t be returning otherwise.

We’ve been here multiple times as we live a few minutes away but this past Friday was the worst. As we walk in, the young lady at the door was as bland as plain toast…no smile, no small talk, not very inviting. Then our server, PM S?, also with zero personality. While he was mildly attentive, he seemed totally uninterested in ensuring we had what we needed and were enjoying our night. Also with no smile, no “how’s your evening” zero. While I get it, not everyone is the same and should care about everything, you would hope that staff that are the front line of your business would be on there game. Then the food - smash burger was good, sweet potato fries COLD…literally like they had been sitting on a plate for 15 minutes until burger & fish were done. Wife’s fish - we seriously think they just put the cod in the pan and over cooked it and added NOTHING for flavor! NOTHING! We saw other servers interacting with their patrons and giggling, smiling but not our table. I suppose everyone has an off day but really? We love the typical atmosphere there which is why we will go back but management should maybe keep an eye out on their workers to ensure they are somewhat engaging with their customers and not all pouty….that’s what customers are looking for!

Went there last night. Ordered drinks at the bar and said we were going to eat. Sat down, was ignored. Another table came in, they were given menus right away and were waited on first. We said we'd like some menus as well. I ordered the blue burger, which consists of bacon, blue cheese, and grilled onions. Received the burger with no bacon and the onions were probably on the grill for a few seconds. So I basically got a burger with blue cheese. Told the server, he said he'd discount the bill. My aunt ordered a salad and chicken tacos. Not being able to eat the tacos, she brought them home and found out they were fish tacos. Looked at the check, got charge for fish which is more money and so is the blue burger. We did not get the discount off of the burger. So check your bill before you leave! We were very disappointed. Margaritas were not good. Either was the mango margarita. For the rice of everything, I'd suggest making dinner and margaritas at home. There was only one employee that was smiling and pleasant. That was the food runner. He was a delight. Sitting outside was nice as well. But those are the only two good things I can say about this place.