Scene75 Entertainment Center | Chicagoland

Holy smokes, this place truly has it all! Basically a dreamland for anyone in their teen or preteen years. It has mini golf, laser tag, tiny roller coasters/rides, a ton of games, some sports stuff, arcade, dodgeball, go karts and more. We had an incredible welcoming customer service from Tim, who really helped make our visit special. Thank you Tim and Scene75!

This place was a lot of fun for the kids and adults. I liked the fact that you could pay for attractions with the money on the game cards, and/or load money onto your unlimited attraction card, and that attraction rides were actually unlimited. Seems like a hidden gem. The attraction lines moved quickly, there’s a bar and decent food. My only issue, is that after me and my partner spent $500+ in there, they wouldn’t even give me a cup of water from the bar or food station and i had to pay $4 for a bottle instead. -2 stars because that’s next level greed.

I hosted my son’s birthday party at this location and WOW did it MISS the mark! I paid over $4,000 for a VIP party of 32 kids and food and beverages for 34 adults. Not only that but I tipped the two support staff to my party $100 each after a multitude of issues outside of their control. I’ve reached out to the party organizer in regards to my many concerns, the biggest being a racist bartender waving off my guests to go to the other server (white, male), because she (African-American, female) only wanted to serve African-American patrons. Any interaction or exchange of words with my guests was that of somebody who felt some entitlement. Mind you, my party was a VERY diverse party!… here is my email explaining everything to “Brian Spiller”… and after many attempts to speak on the phone, he has since stopped responding to my emails and there has been ZERO resolution. SHAME on this “family friendly” indoor entertainment park. Also, there require an ID to enter (never mentioned when planning) and you have to be checked at the door… 🤔 should really raise some concern for the atmosphere you’re entering. “Good afternoon, I’m reaching out as a follow-up to my event yesterday. First, I’d like to express how much we all REALLY liked Miley and Hector. They were very attentive and hard workers. We appreciate how much they helped the party go as smoothly as possible given many circumstances outside of their control. Unfortunately, I do have several complaints. The biggest and most important complaint is with the African American Female bartender last night. Some say they were under the impression she was the bar manager. All of my guests, including my husband, thoroughly expressed their disbelief in the treatment they received from her. When my guests (very diverse group) approached the bar, she would wavy them off and tell them to “go to him”, pointing to the male white bartender. All the while she was catering and chatting away with other African American patrons. She was overly rude to one of my guests in the presence of my husband, at which time he told her she needed to “be polite to our guests as we have a party in (pointing to the banquet room & room 1) that big room over there”. She then responded with, “that isn’t the big room, and points to the Romeo room, and says, “that is!” She then processes to dismiss my husband and our other guests the entire night. I’m absolutely disgusted with her racist behavior towards my guests and husband. This family-friendly establishment should have a zero tolerance policy for this sort of conduct. I felt embarrassed that my guests were violated by this individuals behavior. On top of that, the room temperature was very warm that the cake frosting was falling off. There were a TON of gnats in the room, there was absolutely no tape in the entire facility to use, tablecloths were filthy and I had to ask for them to be cleaned or changed, socks were not available until about 45 minutes into the party, prepaid drink tickets weren’t available until about 45 minutes into the party, no food or appetizers were available until about 1 1/2 hours into the party, I ordered Cesar salads and pasta salad. I never received the pasta salad and was served garden salad with no dressing (until asked for). I was also never once informed my guests needed an ID for entrance into the establishment, some were turned away and needed to get theirs. For the amount the party costed, I had very high expectations. Sadly, the numerous complaints from my guests and my own complaints, Scene75 was a let down. I think it is more than reasonable to request the service charge be refunded as the services received were racially fueled and the establishment itself couldn’t provide a proper setting. I look forward to your response.”