Popeyes Louisiana Kitchen

Doesn't honor their own app. Check your food before you leave if you order pickup. The app had a deal for 5pcs for $9 which I ordered. Went with a friend who ordered the same deal. The order was fulfilled by someone who looks like a supervisor or manager. When we got home, we discovered BOTH of meals were only 3 pieces. Which leads me to believe it truly wasn't "a mistake". If it was 4 pieces, maybe they could say they miscounted. But no it was 3 pieces instead of 5 pieces on 2 separate orders made by 2 different people. This Popeyes must be counting on people not checking their food before they leave. The chicken was OK but I gave them 1-star because of their "bad faith".

This is a disappointment for me. I've been coming to this establishment for two years, and this is the first time I haven't liked the service or the food. The first time I encountered this staff, they messed up my order, and I thought, "Okay, it was just today," but they've been making mistakes with my order for days now. I'm a regular customer, and today I simply couldn't take it anymore. The rice and beans were terrible, the rice was hard. Please pay attention to what you're doing, because we regular customers know when the food is good and when it's not. Oh, and we greet them, and they don't even respond.

I go to this location once a week. I work down the street so I'll come after close. The food is great and the workers are overall nice. They have forgotten my side on my number 3 large combo the last THREE TIMES now. First time I took it as a mistake. Second time I was frustrated, but three times? That's consistency. I hope the team in the future will slow down and double check the orders. I'm going one more time next week and I hope the team take the time to make sure my order has everything in it. I'm down about 15 bucks from loss of sides. I'll change this review if the fourth time my order is right. Edit. Changed it to 1 star. It just keeps happening that I don't get all of my food or it's wrong. It's never anything extra either. It's always I'm missing something or they didn't put the right items in the bag. It's a staffing issue and I hope it gets addressed.