Maggie McFly's® | Brookfield

I was visiting from out of state. My family member took us to the restaurant as she goes often with her family. The food was absolutely delicious. Our server Daniel was amazing, provided us with excellent service and caring. Daniel took the time to have a conversation with us and made us feel so welcome.

Seated right away. Ordered our food. Received our beer and water. Then the waiting began. 25 Min for a cold appetizer. It was good I will say except I did ask for sauces on side and waitress must have forgot.She then forgot about us for the next 35 min , not coming to table or telling us where our food was or the status of our food. She walked over 1 min before she served our food only to say there was a party and our food was going to be longer. By the time we received our food we were annoyed and upset. We told her that and she went a got the manager. The manager came over and offered her apology. We discussed the situation and she was polite and courteous. We ended up staying and eating-our meal. The waitress came by and we called her over and apologized to her for being upset and instead of her being polite she said “you told my manager” After we ate, and We admitted the burger was pretty good, the waitress refused to come back to our table or acknowledge us. She sent another waitress over and we paid her and gave her the tip. This young girl knows nothing about customer service or common courtesy. If it wasn’t for the manager, we would have just walked out. We did watch a waiter serving the table next to us checking on his customers throughout the entire time they were there! So there are good workers doing their jobs.

Excellent food, service and atmosphere. Huge menu giving something for everybody. Modern yet classic decor with very comfortable seating. This place is a must if you ever visit Connecticut!