Homewood Suites by Hilton Seattle-Tacoma Airport/Tukwila

I have stayed here a dozen times, had a few minor issues over different stays, but nothing to complain about and location was good for my large family. This time I booked a room for my family (more than a month in advance), checked in and selected a room 24 hours before arrival. By accident I discovered they moved me to a single king room less than 12 hours before my trip departure.. even though I had already checked in. Apparently the online booking system didn’t save that I had booked the room for 5 people so the hotel staff took it upon themselves to change my room without notifying me and when I called about it they told me they were overbooked and couldn’t move me back to the room I had selected/reserved and paid for! Agent was EXTREMELY RUDE and he said all they could do is comp me for 2 more king only rooms to accommodate 5 people, (4 children).. separating my young children into different rooms around the hotel! NO WAY!! I demanded a refund and it left me stranded trying to find a room last minute that could accommodate 5 people, those with larger families know that is not always an easy task when you can’t have separate rooms. Very unhappy and won’t return to Hilton hotels if they can do this! Especially this one.

Back in Seattle for the Boise state day at the Seattle Mariners game. This is our third year in a row. It's always a good time with friends. Our friend booked this hotel because it has two rooms with a kitchen and a small living area. And can sleep 6 comfortably, but 4 people would be in the same room. This was the best feature of the place. ||The fan in our room didn't work (although they brought us a portable fan to use). The shower dripped constantly, and there was mold on the wall above and around the shower head. Our shower was a corner shower. Very small! We're not sure if the filter in the Forced air, air conditioning was clean. As soon as we came in from outside, we started coughing, and our sinuses were stuffy. If you want ice, you have to wait a few hours after you turn it on for the ice machine in the fridge to make it. This is a Hilton property. You would expect a little nicer room. ||The cost was reasonable if you split it with another couple. Around $ 500 for three nights per couple. ||If you are nostalgic. The train just outside shouldn't bother you. The light rail is a couple miles away, so Uber was the best option at$15 minimum one way. ||Would we stay here again? Probably not.

Overall experience was satisfactory. Enjoyed breakfast and they have a Pool room! Staff is friendly and helpful. There is a very active railway right across the creek. Very noisy all throughout the day/night for Building B. Another issue is the bathtubs have poor drainage causing you to stand in a puddle of water.