Game On Virtual Sports Lounge

We had our office work Christmas party here a few weeks ago and it was AMAZING! The food, atmosphere, and entertainment was great. If you are looking for a place to have a get together or party this is your place. The catering was super easy and you get to pick from multiple restaurants for your options. Everything was ready on time and all team members were great!!! Get your GAME ON in Roanoke!

This place was incredibly disappointing. It’s new, clean and the decor is fantastic. However our games were not working. We tried multiple games/sports. We asked to switch to a different bay to see if that one was working better. It was not. It felt like a total waste of money. The person helping us was very young and when we complained he wasn’t much help. He said sometimes it doesn’t work. He did a little troubleshooting but gave up easily. We had a party of 6 and none of us were able to play any of the games successfully even after trying two different bays. They admitted that the guns never worked right for the shooting games. The woman working the bar and waiting tables was in a bad mood and had poor customer service. She never smiled and acted irritated any time we asked for something. I understand people have a bad day but it definitely contributed to our bad experience. I had to go to her twice to ask for things that she should have provided. We won’t be back and we will be telling people to go somewhere else for this type of entertainment.

Went here with a group of friends. Took them 10 minutes to set up one of the bays because it wasn't working. Then dropped the time down quite a bit even though we hadn't even started playing yet. The games are fun and the pizza was good. Practically the only thing saving the review. The service was bad. They either need one more person out front or need to kick it into overdrive. Place has a lot of potential but I would question going back due to poor service. They have a service light for the bays when you want someone to come over and get drinks, food, or whatever. Ours was on for almost a half hour before we got service. Price range isn't bad but service needs to improve.