Freestyle Social Club

Came here to celebrate my birthday with some friends, our server Skye took great care of us. So friendly with the most welcoming energy. Recommended great hangout spots in Calgary for us. Food was amazing, we ordered the chicken burger, club sandwich and a couple cocktails. Beautiful place. 10/10 would come back again!

Easily the worst service I’ve experienced in a long time. My boyfriend made a reservation and were required to pay a $10 per person fee because the reservation system claimed the place was “full.” We get there… and the restaurant is completely empty. Not a single other customer in sight. We were “greeted” by being shown to a table, and that was the end of any service. No menus. No water. No server checking in. Nothing. We sat there waiting, assuming someone would come back because that’s how restaurants are supposed to work but no one did. The only time a server approached us was to ask whether we had booked the seat (again despite the place being empty). After asking that, she walked away without offering a menu, a drink, or even acknowledging that we were clearly waiting to be served. Charging people a reservation fee under the claim that the place is full, only to have them walk into an empty restaurant and then be completely ignored, is beyond unacceptable. If you’re going to take people’s money upfront, the bare minimum would be to actually provide service. Zero hospitality. Zero accountability. Complete waste of time and money. Do yourself a favor and go elsewhere.

Had a wonderful time with my husband! The drinks were fantastic, and the poolside atmosphere was perfect. Our server, Khadija, was incredibly kind and gave us great recommendations for fun things to do around the city. We really enjoyed our stay at the hotel and to top it all off, breakfast at Yellow Door Bistro on our last morning was absolutely delicious.

Spent a fun afternoon with my family at the indoor pool—such a nice escape from the cold weather. A big thank you to Kim for going above and beyond to make our day so special.

I came here for my 21st birthday and was so eager to have drinks and food by a pool. My friends had called multiple times - in advance - to attempt to make a reservation (which we were told was not doable) and sort out all the details. Upon arrival we were greeted by the hostess that said they had no availability, but then shortly after said: “No problems, we will get you in,” confusing but okay. We were grateful to get in and ordered from our server, Sydnie, very generously, and received our food prior to our drinks, and then proceeded to wait another 10 minutes for our drinks after arrival of the meal. We finally got our drinks and ordered another round of drinks immediately, in the hopes that our drinks would be there within the next 30 minutes. On that note we had a generous tab (not that it should matter as to how customers are treated) and we had to go up to the bar to order another round of drinks for our table. Then - unexpectedly - we were told it was time for us to leave in fifteen minutes because they had another reservation waiting on our table. The group of girls I was with work in the food industry so we responded in a very empathetic manner. However, there were several opportunities to notify us of this after having ordered another round of drinks and more food. At this point we asked to speak to a manager and explained the poorly handled situation, who then told us that: “We must understand how hard her job is given our industry positions.” Given the fact that we were told that they needed the table in a matter of minutes, we assumed that we would be billed promptly. Yet, we got tired of waiting, after about 40 minutes and stood by the hostess stand to settle up. By this point we were frustrated, angry, and annoyed. The manager did comp part our our bill which we were grateful for, but it did not make up for the situation or the lost time. Not to mention there were two hairs in our drinks (also comped, but disgusting nonetheless). I am overall disappointed in this experience that we were so heavily looking forward to. Never coming back and you shouldn’t either.