Elk Run Golf Club

No Marshall! Looking for a perfect 6 hour getaway? Look no further with extreme slow pace a play and over priced tee times! Greens? Rough shape Credit card reader? Lighting fast! Pace of play? 1 business day Customer service? Also takes 1 business day Do better guys.

Elk Run been our go to course for the past 2 years. Played 23 rounds there last year and have already played 11 more times this year. I doubt I’ll go back again after the lack of customer service at the pro shop today. The website allowed us to book a tee time for 7:09AM. The first tee time apparently wasn’t supposed to be until 7:30(Fine mistakes can happen). I asked if there was anything we could do and resolve this seeing it is their mistake that the website gave me the option. I asked if there was any way we could pay for a full 18 and start early, or a hole or two ahead making sure we wouldn’t impact anyone else’s tee time. I was told we could come back hours later. Told him we wouldn’t be able to play if that was the case due to prior arrangements later in the day. Asked on more time if there is any way we can please start early or ahead, skipping the first few so we didn’t impact anyone(we play fast). He clearly wasn’t going to help accommodate us and was in a bad mood. At the end of the day this was an error on their website that allowed me to book that tee-time. At this point, I would’ve just left and gone home unhappy. But then the kid working the pro shop counter began to tell us we’re using it wrong(couldn’t explain how we booked the last 31 rounds there without this same issue). If your website was correct, it wouldn’t have allowed us to book a 7:09 tee time. The young kid working the pro shop counter was very rude and had zero desire to discuss/resolve the issue. We were basically told to take it up with the pro next time. We never even got a “hey guys we’re very sorry about the inconvenience.” Just told no with a rude attitude and got blamed for their website allowing us to book a non-existent tee-time.

Rather disappointed in Elk Run this season. It used to be my favorite course, but this year they've raised the prices $10 a round, don't have twilight rates anymore, and are extremely unorganized. I'd understand the increased prices if I saw there were changes to the course that those additional dollars went into... but the carts are still mid and 9 times out of 10, one of your 4 tires on a cart will have a flat tire, paths are a disaster and therefore you understand WHY there's always a flat on your cart, hole 3/4... a flooded joke. Greens are always iffy. Gets too crowded and there's no marshal to get the particularly slow groups back on track. It's just not fun anymore, unfortunately.