Dave & Buster's Bakersfield

So I had a corporate event down the street and some of the employees wanted to unwind. So we decided why not let’s check out Dave & Buster’s. To my surprise, the entire staff was appeasing attentive beyond my expectation. It was so impressive that we are contemplating talking to the management team about holding our next corporate function there kudos to the entire staff at Dave & Buster’s. You will see us again. Job well done

- My 3rd time here. Everything was good till the other day. - They didnt wash a cup well, my wife drank 80% of it and noticed nasty leftovers on the inside of the cup, I made a simple calm compliant. - They then had 6 security personnel to escort us out. Got mad we didn't head right to the door and leave right away. I told them we're waiting on our kids. - Made it seem like we were criminals lol. Unnecessary... - Not a refund, not even a simple apology about the incompetence to clean. Asked if she wanted another. Why would she want another when things are clearly not washed properly. - that manager def needs better training on customer service. - be aware of your plates/cups/utensil. Might have leftovers from previous customers. - will not be back, good luck.

We went for a surprise birthday party and the service was outstanding! Food was beyond delicious and the atmosphere was on point! Definitely worth the money we spent for the game pass. Highly recommended for family fun with your teenage kids. Our server was super friendly and sang happy birthday to our son. Just a special touch to our day♥️