20th Hole

The 20th Hole Pub is exactly what you want after a round or a long day at Black Desert. Great atmosphere, comfortable vibe, and a perfect spot to unwind with solid food and excellent beer. What really made the experience stand out was the bartender, Levi. He was absolutely outstanding. Even though he was the only bartender handling a packed house of what felt like 50 people, he stayed calm, friendly, and incredibly attentive. He took the time to help with recommendations, kept everything moving, and somehow made everyone feel taken care of—seriously impressive. The beer selection was excellent, the food was delicious, and the overall energy of the place was lively without feeling chaotic. Between the setting, the quality of the food and drinks, and Levi’s exceptional service, the 20th Hole Pub is a must-stop at Black Desert. Highly recommend—and huge shoutout to Levi for crushing it under pressure.

We enjoyed everything about our recent overnight stay at Black Desert Resort with one exception; our bizarre visit to 20th Hole. We saw the online advertisement for their Monday Night Football offer of picking a team to win and then competing in a drawing for a hat or an hour of golf simulation. Seemed like fun but when we walked in, we were surprised to see an empty restaurant with the exception of two or three other couples. At times, there were more staff than patrons. No mention of the promotion to be found. We sat down and ordered drinks and popcorn from our waitress. The place has multiple TVs everywhere you look, however the audio was turned off which we found strange. We noticed two groups of people walk in, survey the surroundings and walk back out. We were still fine with everything until we experienced the absolute worst service from the female bartender that we've ever had. Like I mentioned, the place was practically empty but it took the bartender forever to make our drinks (even the wait for a beer was long.) The bartender busied herself on her phone and talking to other employees while we sat there waiting for our drinks. Things came to a head when my wife ordered her favorite drink; a Mai Tai. When our apologetic waitress brought it to her, she took a sip and almost spit it out. I thought she might have been overreacting so I took a sip and couldn't believe what I had just tasted. It was horrid and in no way resembled anything close to a Mai Tai. At this point we were just going to tap out, pay the tab and go back to our room when the manager came over to ask how things were. I smiled and sheepishly said it wasn't going well and mentioned the (lack of) service and the terrible drink. We're in our 60's and have never returned a meal or drink ever. If it's disappointing we pay for it regardless and simply don't return. He offered to take the drink back and take it off of our bill which I thanked him for. It was then that we experienced yet another first...he returned the drink to the bartender who immediately became livid and started staring down my wife. She got so animated that the manager had to tell her to calm down. We paid our tab, assured our waitress that none of this was her fault, and decided against ordering dinner. (DoorDash saved the night.) As I mentioned, everything else, from the resort to the staff to our lunch at Latitude was phenomenal with Hole 20 being the glaring exception. This place needs help (and a new bartender.)

The food is really good, but sometimes inconsistent, our carrots were either fully cooked and delicious or hard and an unpleasant surprise. Janessa was an amazing server, she is so attentive and funny, she made our dinner very enjoyable. The lighting is much too dim, my parents couldn't even see what they were eating at the end of the booth.