Golf Shack

Went in to purchase a driver, asked if they had a demo of two clubs. Was told no they were last years clubs so they did not have. I had to the ask if I could hit the the two I selected. Was told I guess we can tape them. They proceed to wrap the entire clubs heads in clear packing tape, not very smoothly, edges and raised tape on face of clubs.Told me it would not effect the ball flight. Went to bay to wait for clubs, they did not bring them just said tape is done,walked back to counter. Got back to they bay still no one came out behind counter, no balls available had to go back and ask, kid came over found some tossed at my feet said here you go. No assistance with setting up launch monitor did it my self. Kid stood just behind me I almost hit him with first practice swing. No other help at all while hitting, 4 sales people in shop maybe two other customers. Decided to purchase one, "manager"offered no assistance, kid started to ring me up and said need to get head cover and walked away "manager" just stood there, another person came over finished payment gave receipt. Kid came back with head cover I asked for the adjustment tool,"manager" said they don't come with them anymore. Took club after kid struggled to put head cover on. No one said thank you or asked if there was anything else I needed. Worst experience I have had. Spent $400, will be driving into Chicago area for future golf purchases.

Very disappointed. Called 2 days prior and asked if anyone would be available for a driver fitting on Saturday morning. I was told yes someone would be available and no need to set a time. Stopped in today and only had 2 people working and the one that greeted me was his first day. So no one there to assist. Guess I’ll be taking my business elsewhere. I will definitely be telling all my golfing buddies to avoid this place.

Fellas did a great job on reshafting my 7 & 8. Prompt friendly service. Highly recommend.